Preguntas frecuentes.
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You can pay in cash, by credit card, by transfer.
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We provide towels, hand and shower gel and sheets.
Shampoo, hair dryer and other extras are not included in our offer.
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Our kitchens have everything: microwaves, refrigerators, crockery, utensils. Elizetxe Inn has no oven available for use.
At Errigoiti Hotel, we have an oven.
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We have our own barbecue.
Additionally, in the fields in front of our accommodations, there are 4 public barbecues with 5 tables.
In each table, there is room has for 6 people.
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There is parking for more than 50 cars in the surroundings of the house.
By surroundings, we mean that the parking lot is at a distance less than 30 meters from the accommodations.
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Yes, we do not provide nor sell it. Moreover, we recommend bringing charcoal, instead of firewood.
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In these cases, the amount paid will not be returned unless sufficient advance notice has been given to the owners.
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You can always extend the duration of the stay. In this case, you can stay in the same room if these rooms have not been reserved for other people; or you can change to a new room, paying the price of the new room.
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In low season, check-in time is at 2:00 p.m. The departure time is at 12:00 noon.
In high season (Eastern week and August) the check-in time is 3:00 p.m. The departure time is at 12:00 noon.
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It is possible to advance the check-in time (2:00 p.m.) when the intention is not to stay in the room. However, if by chance, the clients have not yet left, you will have to wait for them to leave the room.
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When a client loses something, we always try to find the best solution.
For example, if the client lives near our house, he can come to pick up the objects he has lost.
If he lives far from our location, we could sending him the things by mail or cash on delivery.
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The options are limitases. You can use our Google Earth hiking itineraries to know our surroundings and appreciate its beautiful sights. You can also go running, cycling, play frontenis or football in the fronton.
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The price of the room for one person will be 80% of the price of the room.
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Yes, pets can be brought. The price per pet ranges between €3 and €6, depending on its size.
The dogs can stay in the rooms when the owners are out during the day. It won’t be the case if the dog barks too much.
If the dog also barks at night, we will ask the owners to take the dog elsewhere.