Privacy Policy.

Update date: 04.06.2022

Preamble.

This privacy policy is adapted to the General Data Protection Regulation (hereinafter, RGPD), published in May 2016 and applicable as of May 25, 2018. In accordance with this regulation, we inform you of the headings of our policy of privacy, which bind the two parties, called:

  • Mª Soledad Otazua Otazua (hereinafter, (“Mª SOLEDAD OTAZUA”, or “OTAZUA RURAL” when referring to the website).

  • The person (hereinafter, "the CUSTOMER") who hires the accommodation services of ERRIGOITI HOTEL or ELIZETXE INN;

We will refer to "the USER" to any individual that browses and makes use of our website .

General information.

In compliance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that:

  • The website www.otazuarural.com belongs to the ERRIGOITI HOTEL and INN ELIZETXE lodgings, registered in the Mercantile Registry of Vizcaya, with registration numbers HBI01113 and HBI01276, respectively.

  • The owner is Mª SOLEDAD OTAZUA; with NIF 14808868W; who resides in Elizalde Auzoa, 9 48309 Errigoiti; and she has the following email address info@otazuarural.com.

If you stay at ERRIGOITI HOTEL or ELIZETXE INN, we inform you that the personal data collected before or during your stay will be processed in accordance with the personal data protection regulations in compliance with Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights.

Purpose of processing your data.

In this section, we inform about the data we collect and the reason why we do it:

  • When reserving your accommodation, we collect your personal data to identify the reservation made —name, surname, telephone number—. This allows us to recognize the CUSTOMER who claims their accommodation.

  • Upon arrival at the accommodation, we record CUSTOMER’s identification document data to provide your data —name, surname, gender, address, nationality, ID number— to the State Security Forces and Bodies, in compliance with Organic Law 4/2015 of March 30, on the protection of citizen security, in its article 25.

The CUSTOMER can exercise their right to oppose the conservation of this collected data by calling our telephone number or sending an email to the address stated above.

Time of conservation of your data.

The data will be kept for no longer than necessary to maintain the end of the treatment or while there are legal requirements that dictate its custody; when it is no longer necessary to do so, they will be deleted with adequate security measures to guarantee the anonymization of the data or the total destruction of the same; when the CUSTOMER communicates his rejection to the conservation of data.

Legitimation.

The legal basis on which the treatment is based is the consent of the interested party when contracting our accommodation services at ERRIGOITI HOTEL and ELIZETXE INN.

Recipients.

Your data may be communicated to persons or entities other than the person in charge of processing your data without your consent only when said transfer of data responds to a need for development, compliance and control of your relationship with the establishment and limited to this purpose, as as established in the personal data protection regulations (Forces and Security Bodies, Tax Agency, financial entities, etc.)

Client Rights.

The CLIENT has the right to revoke her consent at any time.

  • Obtain confirmation about whether OTAZUA RURAL is processing data that concerns the user or not.

  • The CLIENT may request the rectification of inaccurate or incomplete data.

  • The CLIENT can request the deletion of their data when they are no longer necessary for the fines for which they were collected.

  • Claim the limitation of data processing when any of the conditions provided in the data protection regulations are met.

  • Request the portability of the data provided by the CLIENT in those cases provided for in the regulations.

  • Submit a request regarding the protection of your personal data before the Spanish Agency for Data Protection at the address Calle de Jorge Juan, 6, 28001 Madrid, when the interested party considers that OTAZUA RURAL has violated the rights that are recognized by the regulations applicable in data protection.

  • Right to file a claim with the Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.

The CLIENT can contact Mª SOLEDAD OTAZUA using the contact information available on the website (946256194; info@otazuarural.com) to exercise the rights mentioned above